Group travel on Snälltåget
Planning a trip for a larger group? A group trip is defined as a booking for more than 24 people or more than four Private Compartments. Group trips have special terms and conditions. Here you will find information on booking, payment, cancellation, and changes for group travel.
What counts as group travel?
If you book for more than 24 people, it is considered group travel. This also applies if you book more than four Private Compartments, regardless of the number of travelers. Group travel has specific rules for payment, changes, and cancellations.
Booking and payment
To book a group trip, please send an email to us at snalltaget@snalltaget.se with the following information:
- Number of travellers
- Names and ages of all travellers
- Phone number of the booking contact person
- Any requests for additional services such as breakfast, table reservations, or checked baggage
To confirm your group trip, the full amount must be paid within 10 days of booking, either directly on Snälltåget.se or via our bank account 5215–2592 (don't forget to include your booking number). If payment is not made on time, the trip will be automatically cancelled.
Cancellation
- Up to 60 days before the trip: Cancellation can be made for a fee of 10% of the canceled amount.
- 30 to 60 days before the trip: Cancellation can be made for a fee of 50%.
- Less than 30 days before the trip: No refund will be given for cancellation.
Special cancellation rules apply for groups larger than 100 people.
Changes to the booking
A reduction in the group size can be made up to 30 days before departure, but a change fee will apply. Special rules apply for groups larger than 100 people.
Changes to names and information
Changes to names or other personal details can be made up to the time of departure for a fee of 500 SEK per change.