Planned service changes

Here you will find information about future traffic changes. For ongoing traffic disruptions of more than 30 minutes, we will send you and SMS-updated to the mobile phone number that we have in your booking.

Always check our online booking for planned departure times and arrivals.

Stockholm C 13 - 16 maj 

All Snälltåget services departures arrives and departs at Stockholm Södra instead of Stockholm Central. No replacement traffic. If you want to go to or from Stockholm Central, buy a ticket to and from Stockholm City with the SL Commuter trains. 

Train 3934 on May 12 will have its destination at Stockholm Södra.

Train 300/301 "Stockholm-Berlin"

Train is cancelled until June 27th due to the Covid19-situation. First departure is from Sweden on June 27th and from Germany on June 28th. Passengers will be contacted for refund.

Berlin Gesundbrunnen as orgin or destination instead of  Berlin Hbf

Due to track works, the train will arrive and depart at Berlin Gesundbrunnen instead of Berlin Hbf on the dates below:

Train 301 will arrival at Berlin Gesundbrunnen at July 10-30 and September 10 - November 4.

Train 300 will depart from Berlin Gesundbrunnen ats 28 June - 2 July, 10-30 July and 10 September - 4 November.

Track works in Denmark

During the period July 24 - August 1, traffic is affected by the fact that no trains can pass Slagelse station in Denmark. The train is therefore replaced by a bus on the section Ringsted - Korsör and vice versa. There are only saloon carriages on the Stockholm - Ringsted route and vice versa during this period. July 23 is also affected by the track work.

Information about the coronavirus

Latest update on 02/05/2021

Below you will find our latest information on how the corona virus affects your journey with Snälltåget.

Cancel, rebook or refund?

Tickets that are purchased on Snälltåget.se can be rebooked. The ticket can also be made refundable for a fee.

If your purchase a ticket where the departure is within 24 hours (or within seven days for a Private Compartment), it cannot be refunded or rebooked.

The follwing rules apply for both rebookable and refundable tickets:

• Seat and Recliner seat must be cancelled at least 24 hours before departure.
• Private Compartment and Private Compartment Comfort must be cancelled at least seven days before departure.

The booking fee (9-79 SEK per ticket) is not refunded and is not part of the travel voucher for rebookable tickets.

When a rebookable ticket is cancelled, the passenger will receive a travel voucher consisting of the ticket price excluding the booking fee, valid for purchase within 180 days. The travel voucher can be used for a rebookable ticket with Snälltåget. When purchasing a trip where the price for the ticket is lower than that of the travel voucher, you will receive a new travel voucher with the differing value. When booking through Snälltåget.se, you automatically receive a travel voucher with the differing value. If you book through a reseller, you have to contact us to receive a travel voucher with the differing value.

If you bought your ticket through Snälltåget, you can cancel or rebook your ticket here. 

Tickets purchased through SJ cannot be rebooked or refunded. It is not possible to change names on these tickets either.

Can I travel?

Snälltåget continues the follow the latest advice from government and public health officials and how the situation develops at our destinations. If the advice from the authorities changes, we will of course make changes accordingly. The Public Health Agency in Sweden advises against using public transport but that does not apply to long distance trains with a booked reservation, such as Snälltåget. The departures of Snälltåget is not included in the advices regarding face mask in Public Transport during rush hours, valid from January 7th. Snälltåget doesn't provide maskes.

If you have a trip planned and feel cold or flu-like symptoms, stay home and avoid meeting other people than the ones you live with. That way, you avoid spreading the virus to other people on the train, at work or other places.

For those of you travelling – keep this in mind:

• You should only travel if you are healthy and symptom-free.
• If you are hesitant to travel, for your own sake or for the sake of others, don't travel.
• Keep your distance to your fellow travellers when you get off and on the train, while standing in line to the toilet.
• You are welcome to visit our restaurant "The Pub". If you want to enjoy hot food, drink beer och wine, you must book a table in advance. We also sell coffee, tea, soft drinks, water, sandwiches, salads, snacks and candy that you can bring with you to your seat.

More seats on board to keep distance

On board the trains, we have increased the capacity in number of seats to increase the distance between the travellers. If you travel alone you will get a seat next to the window and no passenger on the seat next to you.

If you travel together in a seating coach, you will be seated togehter, but with distance from other travellers. If at least one adult travels, an accompanying adult, youth, student or senior receives a 50% discount on the adult price. This only applies when booking on Snälltåget.se. 

On our connecting buses to and from Blekinge, Jönköping and Växjö, we have limited the number of passengers to 50%% of the capacity. 

It's also possible to book a Private Compartment (1-6 persons). Private Compartment is only sold on Snälltåget.se and is available on selected departures up to and including July 4.

Applicable travel advice between countries

Sweden does not advise against travel to Denmark and Germany. However, both countries have rules regarding quarantine  or negative tests upon entry the country. However, it is possible to travel transit through Denmark and Germany without a test or quarantine. Fully vaccinated or people who have tested positive for Covid-19 can travel to Denmark without a test within 14-180 days from the last vaccination or positive Covid-19 test.

Denmark advises against unnecessary travel to Germany and Sweden.

Germany advises against unnecessary trips to Denmark and Sweden.

For travel by train in Denmark and Germany, there is madatory to wear a mask. If you buy a Private Compartment, you don't need to wear a mask in your comparment.