My Journey

Enter the booking reference and e-mail address in the fields below and then you can

  • Book a table in our restaurant coach "Krogen"
  • Apply for compensation of delay (more than 60 minutes)
  • Resend Booking Confirmation *
  • Rebook your journey *
  • Cancel your journey *
  • Edit Options (add breakfast, bikes and luggage) *

*) Only applies if you bought Tickets with Snälltåget on Snälltåget.se

Find reservation
The reservation number should be in the format ABC1234D.
@
You need to enter both your reservation code and your email address in order to be able to see your reservation.
Could not fetch reservation. {{misslyckadHamtningMeddelande}} Could not find any reservation that matches the reservation number and email adress entered.
Your reservation has been updated with your new options.
Your Reservation
Denna bokning är avbokad
Reservation number
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Status
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Distribution method
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Total price
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Travellers
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Outbound Cancelled
Departure
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Arrival
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Travel time
Changes
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You can book a table in The Pub up to 2 months before departure

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Options
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Return Cancelled
Departure
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Arrival
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Travel time
Changes
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{{ti.departureLocation.name}}    {{ti.departureTime.format('HH:mm')}} {{ti.arrivalLocation.name}}    {{ti.arrivalTime.format('HH:mm')}} ({{ti.arrivalTime.format('D MMM')}})

You can book a table in The Pub up to 2 months before departure

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  • Placement information not available
Options
  • {{opt.description}} × {{opt.count}}

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Other tickets
  • {{item.quantity}} {{item.serviceName}}
Journey information is not available.
For information about your journey, please refer to the booking confirmation.
Do you have questions about your trip to or from Germany? You can find more information at snälltåget.se/en/germany.

There is a rebooking in progress for this order. Do you want to continue or cancel the rebooking?

The confirmation has been sent to {{order.orderPayer.emailAddress}}.
The order is not cancellable on the web site.
It is not possible to rebook this order on the web site.
This reservation has pending changes, and is locked until they are completed.
Unfortunately, it is not possible to change options on your booking. On this reservation, the options cannot be edited on the web. Please contact customer service on +46 40 669 62 00 in order to change your options.
Your booking as now been cancelled. If you have a rebookable ticket that has been cancelled in time, you now have a voucher that is valid for 180 days. For refundable tickets, the refund has been completed, but please allow a few days for it to be visible on your bank statement.