Real-time traffic information
Below you will find current traffic information for Snälltåget in Sweden. For traffic information in Denmark, Germany, and Austria, we refer to the departure boards at the respective stations.
Further down, you will find information about planned traffic disruptions due to track work and your rights in case of a delay exceeding 60 minutes.
Malmö → Stockholm C
Train 3938Stockholm C → Malmö
Train 3939Track and deviations are preliminary and may change.
Planned service changes
Here you will find information about future traffic changes. For ongoing traffic disruptions of more than 30 minutes, we will send an SMS to the mobile number you provided when booking your journey.
New temporary bus stop in Karlskrona from 21 September 2023
A new temporary bus stop replaces Karlskrona Kungsplan. The end date is not yet determined. The new stop is located at the railway station, on the other side of Österleden.
New bus stop in Alvesta from 10 December 2023
The easiest way to find the new bus stop is to follow the signs for replacement traffic. Below is a map of the route to the new bus stop.
Track works on Rensburger high bridge night to 29th of April
Train 300, departure from Berlin on April 28 has a new departure time from Berlin Gesundbrunnen 23.59 and Hamburg Hbf 03.41. The arrival time to Höje Taastrup is 09.52, Örestad 10.24 and Malmö 10.55. In Malmö there is a connecting train to Stockholm departing at 12.18 and arriving in Stockholm at 17.30. There are no direct trains from Malmö.
Train 10301/301 departing on April 29th will have a new arrival time in Hamburg Hbf at 07.01 and Berlin Hbf 10.52.
Track maintenance Lund - Hässleholm on April 27-28, June 1-2 and September 7-8
Trains are diverted and do not stop in Eslöv.
Track maintenance work Hässleholm - Älmhult May 25-26 and August 24-25
Snälltåget are rerouted over Gothenbourg and and goes directly from Lund to Södertälje Syd. The train will make a short stop in Göteborg Mölndal on May 25-26 and Göteborg Central on August 24-25.
Track maingenance work in Hamburg July 2nd
Train 300/10300 will depart from Hamburg-Bergedorf at 23.35 (preliminary and could be subject to change) and doesn't stop at Hamburg Hbf.
Track maintenance in Denmark July 13 - 22
Due to track maintenance works on Själland, there will be no railway services from Saturday evening July 13th until Monday morning July 22nd The Snälltåget departures to/from Berlin are cancelled and the following services will be operated instead:
13 July train 305 Malmö - Hamburg - München Ost - Salzburg - Innsbruck
14 July train 304 Innsbruck - Salzburg - München Ost - Hamburg - Odense with replacement bus to Malmö.
18 July train 305 Odense - Hamburg - München Ost - Salzburg - Innsbruck with a replacement bus from Malmö.
21 July train 304 Innsbruck - Salzburg - München Ost - Hamburg - Malmö
My train is delayed – what are my rights?
Your rights when your train is expected to arrive more than 60 minutes late at the final station
- You can cancel your journey and receive a refund for the part you have not traveled. To receive a refund, you must cancel your trip before the train's new scheduled departure time.*
- You can choose to be rebooked to another departure with Snälltåget, currently, you must contact Customer Service for this.
- You can continue your journey and then have the right to compensation in case of delay, unless the delay is due to a third party's behavior, such as person-hit incidents, people on the tracks, or extraordinary circumstances, for example, severe weather conditions that Snälltåget cannot influence.
*A night train can make up time during the night, so for the night train to be considered late to the final station, a delay of more than 180 minutes at departure is required. It is the timetable on the latest ticket that should be compared with the current delay.
I want to cancel my journey
To cancel your journey, go to snalltaget.se/en/my-journey. Enter your booking number and email address and press "Search" to find your booking. In the booking details, press "Cancel".
I want to continue my journey and apply for compensation
If you have traveled with Snälltåget and the train was more than 60 minutes delayed upon arrival, you can apply for compensation according to EC 782/2021 Article 17. To apply for compensation, go to snalltaget.se/en/my-journey. Enter your booking number and email address and press "Search" to access your booking. In the booking details, click on "Delayed?" which will only be visible after the last train in your booking has arrived.
We do not compensate for additional expenses, lost work income, or pain and suffering.